In this episode, we met with Wilson Varghese, General Manager and Head of Operations, Zurich International Life Middle East, part of Zurich Insurance Group. Wilson has held various leadership roles across geographies and industries including in the Middle East, Australia and India. In his current role, he is accountable for the COO function which includes Customer Service, Claims, Underwriting, Client Services and Business Transformation for the region.
We talked about life insurance in the MENA region and how speaking about claims statistics is a valuable tool to drive insurance penetration.
#claims #insurance #lifeinsurance #healthinsurance
