We spoke to Rachel Al Mughairi (search for RB Al Mughairi DipCII on LinkedIn ), Chief Engagement Officer from InsuranceMarket.ae™ By AFIA Insurance Brokerage Services LLC
Questions and Topics:
- Day in the life of a Chief Engagement Officer.
- Building an insurance brand in the UAE
- Dealing with insurance competitors: aggregators and #insurtechs entering the market in full force.
- What are some of things InsuranceMarket is investing in to remain on top of the customer expectations?
- Motor insurance pricing in the UAE and what role InsuranceMarket can play in creating a sustainable portfolio?
- Key #CX metrics and 3 digital sales/ marketing metrics that you value and monitor in your daily dashboard and many more...
Link to the episode:
